What we noticed
The quotes that went wrong here went wrong for the same two reasons, over and over: the van had nowhere to stand, and nobody had spoken to the business underneath.
Neither of those has anything to do with how many bedrooms there are. Two identical one-bed flats — one above a shop on Rye Lane, one in a terraced conversion in Nunhead — are completely different days, and no amount of asking about bedrooms gets you closer to knowing which one you are having.
So we ask what is underneath
A shop, open and trading while you carry a sofa past its window. A kitchen, quiet in the morning and impossible in the evening. An estate deck that four other families use to reach their own front doors. Or your own hallway and nothing below it at all.
That answer tells us when we can work, where the vehicle stands, whose door you share, how much noise is reasonable and who has to be asked first. It is a far better predictor of the day than anything else we could ask.
The van is the other half of it
Where a vehicle can legally and physically stand decides an SE15 move, and in this postcode it varies street by street rather than area by area. Rye Lane and Bellenden Road are a few minutes apart and are not remotely the same proposition.
We establish it for your actual address before we quote, and we price the carrying distance honestly. A quote given without anybody asking where the van goes is a number somebody is planning to revise on your doorstep.
And we are careful about the building
We will not prop a fire door, whatever it costs us in trips. We do not stage everything along a deck that people need to walk down. We take our own packaging away rather than leaving it on a pavement somebody trades from.
We leave at the end of the day; you either live there afterwards or you would rather the person taking your flat does not inherit annoyed neighbours. The cost of getting that wrong lands on you, which is why we push it.
Where we work
The streets we know well: Rye Lane · Peckham High Street · Bellenden Road · Queens Road · Nunhead Lane · Consort Road · Peckham Hill Street · Blenheim Grove.
And across: Peckham · Peckham Rye · Nunhead · Queens Road · Bellenden · Camberwell · East Dulwich · Honor Oak · New Cross · Brockley · Denmark Hill · Herne Hill · Bermondsey · Deptford.
The delivery end can be anywhere. A good many moves out of SE15 are not going far at all, and a fair number are going a very long way.
What we are not
Not a national brand with a local number, and not a listings site selling your details on. Your enquiry comes to us and the person who reads it is the person who plans the job. We have no awards or press coverage to show you and we are not going to invent any.